Customs and Taxes

All our products are shipped from Japan. Please be aware that customs duties and import taxes may be imposed in the destination country when you place an order. Please review the following information:

General Guidelines

• Customs Duties and Import Taxes: In most countries, customs duties and import taxes are applied to items exceeding a certain value. These costs are the responsibility of the customer.
• Payment of Duties: Customs duties and import taxes may be billed by the shipping carrier. Please follow the instructions from the carrier to complete the necessary procedures.

Specific Country Information

For Customers in the United States

In the U.S., personal imports valued at $800 or less are usually exempt from customs duties, but additional fees may apply in some cases. For more details, please check the U.S. Customs and Border Protection website.

For Customers in Australia

Imports valued at less than AUD 1,000 are considered "low-value imports" and may be exempt from customs duties. However, new regulations effective July 1, 2018, may impose duties under certain conditions. For more details, please check the Australian Border Force website.

For Customers in Canada

Imports valued over CAD 20 may be subject to customs duties and Goods and Services Tax (GST). For more details, please check the Canada Border Services Agency website.

For Customers in the United Kingdom

In the UK, imports valued at £135 or less are usually exempt from customs duties but are subject to VAT (Value Added Tax). For orders over £135, both customs duties and VAT may be applied. For more details, please check the UK Government website.

For Customers in the EU

Since we are not registered with the Import One-Stop Shop (IOSS), orders valued at €150 or less may still incur customs duties and VAT (Value Added Tax). These fees must be paid by the customer upon receipt of the goods. Orders exceeding €150 may incur customs duties, VAT, and import handling fees. We recommend checking local customs regulations in advance to ensure a smooth clearance process.

For Customers in Other Countries

Customs duties and import tax regulations vary by country. Please follow these guidelines to obtain specific information:

• Check Customs Duties and Import Taxes: Visit the customs website of the destination country to review import regulations. Most countries impose customs duties and import taxes on goods exceeding a certain value.
• Contact Local Customs: For specific duty rates and import regulations, we recommend contacting local customs directly. Accurate information can help avoid unexpected costs.
• Prepare for Import Procedures: To ensure smooth payment of customs duties and import taxes, prepare the necessary documents in advance, including proof of purchase and invoices.