Your cart is currently empty.
null
FAQ
Is shipping really free?
Yes — shipping is always free, worldwide.
We ship every order with FedEx for fast, secure delivery, and because we handle production and shipping in-house, there are no extra fees.
Will I have to pay customs duties?
We use DDP（Delivered Duty Paid） shipping so you’ll never face unexpected customs charges.
All orders ship duty-free with no extra fees in every country.
How long does delivery take?
We typically ship orders within 5 business days. We use FedEx for international shipping, but delivery times vary by country. Here's a general guideline for shipping times from dispatch to arrival:
- North America (US, Canada): 3–4 days
- Europe:
UK, Germany, France, Italy: 4–5 days
Other EU countries: 5–10 days - Australia & New Zealand: 5–9 days
- Asia: 3–6 days
- South America: 6–9 days
- Africa & Middle East: 6–10 days
- Other countries: 7–10 days
Can I return or exchange my order?
Because every sign is custom‑made, we can’t accept change‑of‑mind returns, but we stand behind our craftsmanship. If your sign arrives damaged or with a manufacturing defect, we’ll remake it or issue a full refund—no questions asked.
For more details, please visit our Refund Policy page .
I’m worried the print might not match what I imagined…
Don’t worry — Your sign is printed directly from your uploaded file, in full color and high resolution.
The final product will match the preview in both layout and size.
