PIECE OF SIGN products come with a 3-year warranty.
This warranty covers defects in materials or workmanship under normal use in residential or commercial settings, when used according to the provided care instructions.
It does not cover normal wear and tear, accidents, misuse, or improper handling.
If the defect is due to a manufacturer defect, we will replace the defective product at no cost to you.
If the original product is no longer in production, it will be replaced with the closest available model.
To file a warranty claim under our 3-year warranty, please contact us with your order number and photos of the defective item.
Free tracked shipping to most countries via FedEx from Tokyo, Japan.
Estimated delivery times by region are as follows after dispatch.
・United States & Canada: 3–4 business days
・Europe:United Kingdom, Germany, France, Italy: 4–5 business days
・Other European countries: 5–10 business days
・Australia & New Zealand: 6–9 business days
・Asia: 3–6 business days
・South America: 6–9 business days
・Africa & the Middle East: 6–10 business days
・Other regions: 7–10 business days
For orders outside Japan, customs duties and taxes may apply.
▼ Printing Method
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We use UV-curable inks, known for their outdoor durability and printed in-house for consistent quality.
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After testing various options from both Japanese and international manufacturers, we selected the ink with the highest abrasion and weather resistance—based on rigorous real-material tests.
Note: This product uses a layered print method: color is applied to the back, while the design is printed on the front.

▼ Film-Enhanced Protection

Each piece is coated with a protective film that shields the design from scratches, dirt, UV rays, and weather.
Carefully applied to preserve both color and texture, the film offers long-lasting durability with little need for maintenance.
To clean, simply use a soft cloth and mild detergent.
Note: The protective film is part of the final product and should remain in place after delivery.
Q: Do you offer custom sizes?
A: We’re sorry, but we don’t accept custom size requests. Please choose from our square or rectangular options.
Q: Can you print on both sides?
A: Double-sided printing isn’t available, since the color is printed on the back of the acrylic for a clean, layered look.
Q: Is it possible to buy this product without printing?
A: Unfortunately, we don’t currently offer a no-print option. You’re welcome to print your logo, QR code, or any other design.
Q: Can I change the font size for my text?
A: We're sorry, but font size can't be adjusted. If you'd like to customize it, feel free to upload your own file using our easy-to-edit templates.
Q: Can I get a mockup of my design?
A: We’ll print your product exactly as shown in the preview. While we don’t provide extra mockups, rest assured our team carefully reviews every design file before printing. Some features—like background removal—may not be visible on-screen but will be properly applied to the final product.
Q: Can I use a custom background color?
A: Custom background colors aren’t available at the moment. Please choose from one of our five carefully selected options.