Film-Enhanced Protection
Each product is coated with a special protective film that safeguards the design against scratches, dirt, UV rays, and weather exposure.
The film is meticulously applied to maintain the colors and texture, ensuring long-lasting durability with minimal maintenance. For cleaning, use a soft cloth and mild detergent.
Note: The protective film is part of the product and should not be peeled off upon delivery.
PIECE OF SIGN products have 3 years warranty.
This covers faulty workmanship and/or materials when the product is used in normal, domestic or commercial conditions and following the care and use instructions provided. It does not cover normal wear and tear, accidents, or misuse of the product. If the defect was caused by a manufacturing fault, the faulty product will be replaced free of charge.
If the original product is no longer in production, it will be replaced with the most similar product.
To claim under our 3 years warranty, please contact us with images of your faulty product and order number.
Free tracked courier delivery to All Countries via FedEx from 🇯🇵 Tokyo.
Rough delivery guidelines by country after shipment are as follows.
- North America (US, Canada): 3-4 business days
- Europe:
- UK, Germany, France, Italy: 4-5 business days
- Other EU countries: 5-10 business days
- Australia & New Zealand: 6-9 business days
- Asia: 3-6 business days
- South America: 6-9 business days
- Africa & Middle East: 6-10 business days
- Other countries: 7-10 business days
For orders outside of Japan, custom charges may apply.
Please check this page for details.
The mobile battery is not included.
Please prepare a mobile battery that can connect via USB Type-A.
- SMALL: Recommended 10,000mAh (Approx. 27 hours of illumination)
- MEDIUM: Recommended 10,000mAh to 20,000mAh (Approx. 14 to 22 hours of illumination)
Please be careful not to pull the cable when inserting or removing the battery.
We recommend using a battery with an ON/OFF switch.