Q: Do you offer custom sizes?
A: We’re sorry, but we don’t accept custom size requests. Please choose from our square or rectangular options.
Q: Can you print on both sides?
A: Acrylic is transparent, so we can’t print on both sides. Other materials, however, allow double-sided printing.
Q: Is it possible to buy this product without printing?
A: Unfortunately, we don’t currently offer a no-print option. You’re welcome to print your logo, QR code, or any other design.
Q: Can I adjust the font size for text input?
A: We apologize, but the font size can’t be changed. If you need to customize it, please upload your own design file and select the “Logo” style at checkout.
Q: Can I get a mockup of my design?
A: We’ll print your product exactly as shown in the preview. While we don’t provide extra mockups, rest assured our team carefully reviews every design file before printing. Some features—like background removal—may not be visible on-screen but will be properly applied to the final product.